Last updated 29 Nov 2025
These Terms form part of the User Enrollment Form for the Loqta Portal ("Form") and constitute a legally binding agreement between you, either personally or on behalf of an entity (the "User"), and Loqta Portal and its affiliates (collectively, "Loqta"), for the provision of access to and use of the Loqta Portal, including the listing, marketing, and auctioning of vehicles and all related services made available by Loqta from time to time (collectively, the "Services"). For the purposes of these Terms, the User and Loqta are collectively referred to as the "Parties" and each a "Party".
1.1 Loqta owns and operates an electronic platform specialized in listing and displaying vehicles for sale (and other related services), enabling sellers to publish vehicle data and providing a means of communication between sellers and buyers. Loqta is not a party to the sale or purchase transactions concluded between Users and does not assume any legal or financial responsibility arising from such transactions. Its role is limited to providing an electronic environment that allows vehicle listings and the exchange of information between sellers and buyers.
1.2 The User wishes to list his/her/its vehicle(s) for sale on the Loqta Platform in accordance with the terms and conditions set out in this Agreement.
1.3 Based on the foregoing, the Parties acknowledge that they have full legal capacity to enter into this Agreement and agree to be bound by the following terms and conditions.
1.4 The foregoing preamble forms an integral part of this Agreement and shall be read and interpreted as such.
Unless the context requires otherwise, the following terms shall have the meanings set out below:
3.1 Loqta is an electronic service provider whose role is strictly limited to operating an online platform that allows Users to list and display vehicles, to communicate and to conclude sale or purchase transactions directly between themselves.
3.2 Loqta does not guarantee that any sale or purchase will be completed, nor does it guarantee the price, payment, delivery or quality of any vehicle, or the fulfilment of any obligation by any User.
3.3 Loqta is not a party to any contract of sale, purchase, lease or any other transaction entered into between Users. All such contracts are concluded directly between the relevant Seller and Buyer, and all legal and commercial consequences and responsibilities arising therefrom rest solely with them.
3.4 Loqta does not act as agent, broker, guarantor or representative of any Seller or Buyer, unless it expressly agrees in writing to act in a specific capacity in a specific transaction.
3.5 Loqta does not control or determine the prices, terms of sale, conditions of transfer of ownership, or any other contractual terms agreed between Users. Such terms are agreed solely between the Seller and Buyer.
4.1 The Loqta Platform is an electronic marketplace dedicated to vehicle trading, bringing together consumers, Buyers, Sellers, Dealers, logistics providers and other service providers active in the automotive sector who wish to buy, sell, or otherwise deal with vehicles.
4.2 The User has the right to list any vehicle for sale on the Platform in one of the following ways:
4.3 When the User's Registration is accepted and Membership is activated, the User is granted the ability to list vehicles on the Platform. If a Buyer accepts the price offered by the Seller in a direct listing, or if the vehicle is successfully sold in an auction, a binding sale transaction is deemed to have been concluded between Seller and Buyer in accordance with the agreed price and applicable terms.
4.4 The User may publish a fixed price for the vehicle. In that case, the sale may be concluded immediately and definitively once a Buyer accepts the listed price in accordance with the mechanisms provided on the Platform.
4.5 The User acknowledges and understands that Loqta does not participate in the sale or purchase transaction itself, does not control the price, and does not determine other conditions relating to the sale. These are controlled by the Seller and the Buyer and/or other parties to the relevant transaction.
4.6 The User acknowledges that, although Loqta may carry out inspections or checks on vehicles listed on the Platform to the best of its ability, the Platform is a neutral listing medium and Loqta cannot and does not guarantee the correctness, accuracy, quality, legality, roadworthiness, or condition of the vehicles offered for sale, nor the creditworthiness or reliability of any Buyer.
4.7 The User acknowledges and agrees that Loqta cannot and does not verify or guarantee the identity, basic information, qualifications or capabilities of any User, Buyer, Seller, Dealer, intermediary or similar person, nor the condition, quality or conformity of any vehicle or service offered through the Platform. All such vehicles and services are offered at the sole responsibility of the Seller. While Loqta may take reasonable steps to monitor User conduct, it does not guarantee the solvency, seriousness or commitment of any Buyer.
5.1 By registering for and using the Loqta Platform, the User expressly acknowledges and agrees to be bound by all terms and conditions set out in this Agreement, as may be updated from time to time.
5.2 If the User does not agree to any of the terms and conditions of this Agreement at any time, the User must cease using the Platform and may delete the Account. Loqta retains the right to keep all Subscription Fees already paid.
5.3 Loqta reserves the right, at its sole discretion, to update and revise this Agreement periodically, without the need for prior individual notice, provided that the updated version is published on the Platform once adopted. The User is responsible for reviewing the terms periodically and staying informed of any changes.
5.4 The most recent version of this Agreement applicable to the use of the Platform shall be made available at all times through the relevant link on the Platform.
5.5 The User's continued use of the Platform after any change has been published constitutes an explicit and binding acceptance of the revised terms.
5.6 The User agrees to comply with any guidelines, rules or specific service conditions relating to any particular service published on the Platform from time to time, which are incorporated by reference into this Agreement.
5.7 The User acknowledges that any information or materials displayed on the Loqta Platform are provided for informational purposes only. While Loqta aims to provide useful and accurate information, errors may occur from time to time. The User must verify any information (including prices) that may be important in making a decision to purchase or sell a vehicle.
5.8 The User acknowledges that Loqta bears no responsibility for any latent or hidden defects in vehicles and does not provide any explicit or implicit warranties or guarantees regarding any vehicle listed on the Platform.
5.9 Loqta has the right to suspend or prevent access to any User who does not comply with this Agreement or who uses the Platform in a manner deemed inappropriate by Loqta. Loqta also has the right (without being obliged) to delete, move, modify or remove any listing or content posted on the Platform. The User understands and agrees that the Services are provided on an "as is" and "as available" basis.
5.10 The User assumes full responsibility for all vehicles listed for sale on the Platform, confirms that he/she/it is legally authorized to dispose of such vehicles, and confirms the legality and validity of his/her/its possession and ability to transfer title. Where required under Applicable Law, the User further confirms that he/she/it holds all necessary governmental licences and permits to trade in vehicles.
6.1 The fees payable by the User for subscriptions, auction listings, auction participation and any other Services (together, the "Fees") are as set out in Loqta's then-current fee schedule as made available on the Platform and/or annexed to the Form (the "Fee Schedule").
6.2 Loqta may from time to time amend the Fee Schedule with effect for the future by updating it on the Platform and/or issuing a revised version annexed to the Form. Unless otherwise required under Applicable Law, any such amendments shall apply to Services ordered, renewed or used after the effective date specified in the updated Fee Schedule.
6.3 Subject to the subscription model applied by Loqta and as set out in the Fee Schedule, the User may subscribe for the right to list vehicles for sale on the Platform during the relevant subscription period, including any applicable caps, limits or conditions on the number or type of vehicles that may be listed.
6.4 Subject to the Fee Schedule, a Seller may elect to list a vehicle for sale via auction, and Buyers and/or Dealers may be required to pay auction participation or similar fees in order to participate in an auction, in each case in accordance with the detailed auction rules and conditions published on the Platform.
6.5 Fees shall be paid through the payment methods available on the Platform. By using any such payment method, the User authorizes Loqta and/or its payment service provider to charge the applicable amounts in accordance with the Fee Schedule.
6.6 Any dispute relating to charges or Fees must be raised by the User with Loqta within fourteen (14) days from the relevant transaction date, failing which the charges shall be deemed accepted and final, without prejudice to any mandatory rights the User may have under Applicable Law.
6.7 All amounts are exclusive of any applicable taxes (including VAT) unless stated otherwise. The User shall be responsible for payment of any applicable taxes in accordance with Applicable Law, in addition to the Fees specified in the Fee Schedule.
7.1 By accepting Registration and creating an Account on the Platform, the User undertakes the following:
7.2 If the User provides any information that is untrue, inaccurate, not current or incomplete, or if Loqta has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Loqta shall have the right to suspend or terminate the User's Account, confiscate any security deposits (if applicable), and refuse any and all current or future use of any or all Services.
7.3 If the User engages in fraud, attempts to contact Loqta's customers inappropriately outside the permitted mechanisms, or causes any financial loss or reputational damage to the Platform, Loqta shall have the right to suspend or terminate the Account, confiscate any security deposits (if applicable), and pursue any other legal remedies available.
8.1 Upon completion of the Registration Process, the User will receive confirmation of the Account and be provided with a username and password (or similar login credentials).
8.2 The User is solely responsible for maintaining the confidentiality and security of the username, password and any other login credentials, and shall be fully responsible for all activities that occur under the Account.
8.3 The User agrees to notify Loqta immediately of any unauthorized use of the Account or any other breach of security, and to ensure that the Account is properly logged out at the end of each session.
8.4 Loqta shall not, at any time, be liable for any loss or damage arising from the User's failure to comply with the obligations set out in this Clause 8.
9.1 The Seller shall deliver the sold vehicle at the time agreed between the Seller and Buyer, or at the time and place specified by Loqta (if Loqta offers a delivery coordination service), upon receipt of the Buyer's payment into the Seller's bank account or in accordance with the agreed sale mechanics.
9.2 The Seller shall transfer ownership of the vehicle to the Buyer upon delivery and shall sign all documents and take all necessary actions to complete the transfer of ownership and registration of the vehicle in favour of the Buyer with the competent authorities.
9.3 By accepting this Agreement, the Seller expressly grants Loqta and its representatives or designees full and unconditional authority, as necessary and where practically applicable, to carry out vehicle inspection procedures and/or to assist in or arrange the transfer of vehicle ownership on the Seller's behalf, subject to any specific powers of attorney or authorizations that may be required by law or the relevant authority.
10.1 Indemnity for Legal Costs and Actual Expenses
If either party to a vehicle sale transaction (Seller or Buyer) breaches this Agreement or violates any warranty or representation given under it, the non-breaching party shall be entitled to be indemnified by the breaching party for reasonable legal fees (including attorney's fees) and actual costs incurred in connection with such breach, without prejudice to any other damages or remedies available under Applicable Law.
10.2 Entire Agreement Between Seller and Buyer
This Agreement, together with any additional written terms agreed between the relevant Seller and Buyer, constitutes the entire agreement between such Seller and Buyer in relation to the sale transaction conducted through the Platform and supersedes all prior oral or written agreements or understandings between them regarding that transaction.
10.3 Severability
If any provision of this Agreement is held invalid, illegal or unenforceable, that provision shall be severed to the extent required, and the remainder of this Agreement shall continue in full force and effect. If a provision is unenforceable due to its scope or breadth, it shall be enforced to the maximum extent permitted by law.
10.4 Acknowledgement
Each User acknowledges that he/she/it has had adequate opportunity to read and consider this Agreement, and to consult independent legal counsel if desired, before accepting these terms.
10.5 Governing Law and Jurisdiction
This Agreement, and any non-contractual obligations arising out of or in connection with it, shall be governed by and construed in accordance with the laws of the Emirate of Dubai and the applicable federal laws of the United Arab Emirates. Any dispute or claim arising out of or in connection with this Agreement or the use of the Platform shall be subject to the exclusive jurisdiction of the onshore courts of Dubai, United Arab Emirates.
10.6 By completing any vehicle purchase through the Loqta Platform, the User (Buyer and/or Seller, as applicable) acknowledges acceptance of this Agreement and all terms and conditions contained herein.
11.1 Registration Data and other information relating to the User are subject to Loqta's Privacy Policy, which forms an integral part of this Agreement and is prepared in accordance with applicable UAE data protection laws, including the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).
11.2 Loqta shall comply with applicable consumer protection laws in the United Arab Emirates to the extent applicable to the Services provided through the Platform.
11.3 Nothing in this Agreement excludes or limits any liability that cannot be excluded or limited under Applicable Law, including liability arising from fraud, gross negligence or wilful misconduct, or liability for personal injury or death.
11.4 If the User pays for any products or services through the Platform, the payment transaction will be processed via a secure connection with Loqta's appointed payment service provider, in accordance with industry-standard security measures and applicable regulations.
11.5 Subject to Clauses 24 and 25, Loqta's liability, if any, for any direct damages suffered by a User shall be limited to an amount not exceeding the total Subscription Fees actually paid by that User to Loqta for the subscription period in dispute.
12.1 Persons under the age of twenty-one (21) lunar years (the age of majority under UAE Civil Transactions Law) are considered minors for capacity purposes.
12.2 Persons under eighteen (18) years of age are not eligible to register for an Account or use the Services of the Platform.
12.3 A person who has completed eighteen (18) years of age but has not yet reached twenty-one (21) lunar years may register and use the Platform only with written consent from his/her legal guardian. The guardian shall be fully responsible for the minor's online behaviour and for any misuse of the Services by the minor.
13.1 The User understands that all Content, whether publicly posted on the Platform or privately transmitted through it, is the sole responsibility of the person from whom such Content originated.
13.2 The User understands that by using the Services, he/she/it may be exposed to Content that may be offensive, inappropriate or objectionable. Loqta shall not be liable in any way for any Content, including (without limitation) any errors or omissions in Content, or for any loss or damage of any kind incurred as a result of the use of, or reliance on, any Content posted, emailed, transmitted or otherwise made available via the Services.
13.3 Any opinions, advice, statements, services, offers or other information or Content expressed or made available by any third party (including Users and information providers) are those of their respective authors and not of Loqta. The User is solely responsible for evaluating and using any such Content, transactions, products or services available on or through the Services.
14.1 The User acknowledges and agrees that Loqta is not responsible for the availability of any external websites, resources or services that may be linked to or from the Platform.
14.2 Loqta does not endorse and is not responsible or liable for any Content, advertising, products, services or other materials on or available from such third-party websites or resources.
14.3 The User further acknowledges and agrees that Loqta shall not be liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any Content, goods or services available on or through any such third-party website or service.
15.1 Loqta does not pre-screen User Content. However, Loqta and its designees reserve the right (but not the obligation), at their sole discretion, to refuse, edit, move or remove any Content that violates this Agreement or is otherwise objectionable.
15.2 The User agrees that he/she/it must evaluate and bear all risks associated with the use of any Content, including any reliance on the accuracy, completeness or usefulness of such Content.
15.3 The User agrees that he/she/it cannot rely on any Content created or provided by Loqta, including information posted in messaging centres, profile pages, or other parts of the Services, as a substitute for professional advice, inspection or due diligence.
15.4 The User acknowledges that Loqta may preserve Content and may disclose it where required by law or where Loqta believes in good faith that such preservation or disclosure is reasonably necessary to:
16.1 The User acknowledges that Loqta may establish general practices and limits concerning use of the Services, including without limitation:
16.2 Loqta shall have no responsibility or liability for the deletion of or failure to store any messages, communications or other Content maintained or transmitted by the Services.
16.3 Loqta reserves the right to deactivate and delete Accounts that remain inactive for a prolonged period, in its sole discretion.
16.4 Loqta reserves the right to change these general practices and limits at any time, with or without notice.
17.1 Loqta reserves the right at any time and from time to time to modify, suspend or discontinue the Services (or any part thereof), temporarily or permanently, with or without notice.
17.2 The User agrees that Loqta shall not be liable to the User or to any third party for any modification, suspension or discontinuance of the Services.
18.1 Loqta may, in its sole discretion, with or without cause and without prior notice, terminate or suspend the User's Account and/or access to the Services (or any part thereof), and remove or discard any Content within the Services, for any reason including, without limitation:
18.2 Loqta may at any time discontinue providing the Services (or any part thereof), with or without notice.
18.3 The User agrees that any termination or suspension under this Clause 18 may be effected without prior notice, and acknowledges that Loqta may immediately deactivate or delete the Account and all related information and files and/or bar any further access to such files or the Services.
18.4 The User agrees that Loqta shall not be liable to the User or any third party for any termination or suspension of access to the Services.
18.5 Termination of the Account does not discharge the User from any fees, obligations or liabilities incurred prior to termination.
The User agrees to indemnify and hold harmless Loqta, its owners, directors, officers, employees, agents and affiliates from and against any and all claims, demands, actions, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising from or relating to:
The User agrees not to reproduce, duplicate, copy, sell, resell, exploit or commercially use any portion of the Services, use of the Services, or access to the Services, including through automated data gathering methods such as scraping, crawling or spidering, except with the prior written consent of Loqta.
21.1 The User acknowledges that the Services and any software or technology used in connection with the Services contain proprietary and confidential information protected under intellectual property laws.
21.2 The User acknowledges that Content contained in sponsor advertisements, information provided through the Services, and any trademarks, service marks, logos, domain names and other brand features are owned by Loqta or third-party rights holders.
21.3 Loqta grants the User a limited, personal, non-exclusive, non-transferable, revocable licence to use the Platform solely for the purposes set out in this Agreement, and only on one device at a time, in accordance with this Agreement.
21.4 The User shall not modify, rent, lease, lend, sell, distribute or create derivative works based on the Services or the software, in whole or in part.
21.5 The User shall not perform reverse engineering, decompilation, disassembly or any attempt to discover the source code of the software used in the Platform, nor allow any third party to do so.
21.6 The User shall not use any modified versions of the software or the Platform, including (without limitation) for the purpose of obtaining unauthorized access to the Services.
22.1 The name "Loqta", the Loqta logo and any other Loqta brand names, marks and logos are registered or unregistered trademarks of Loqta and/or its affiliates.
22.2 All other trademarks, service marks, trade names and logos appearing on the Platform are the property of their respective owners.
22.3 The User shall not display or use any Loqta trademarks or any third-party trademarks in any manner without the prior written consent of the relevant owner.
23.1 The User understands that Content appearing on the Platform (other than User Content) is protected by copyright laws.
23.2 The User agrees not to reproduce, republish, copy, distribute or redistribute any Content from the Platform, including by caching, framing or similar methods, without the prior written consent of the copyright owner.
24.1 The User expressly understands and agrees that the use of the Services is at the User's sole risk. The Services are provided on an "as is" and "as available" basis.
24.2 Loqta expressly disclaims all warranties of any kind, whether express or implied, including without limitation implied warranties of merchantability, fitness for a particular purpose and non-infringement.
24.3 Without limiting the generality of the foregoing, Loqta does not warrant that:
24.4 The User acknowledges that any reliance on the Services or materials obtained through the Services is at the User's own discretion and risk.
25.1 To the maximum extent permitted by Applicable Law, Loqta shall not be liable for any indirect, incidental, special, consequential or punitive damages, including but not limited to damages for loss of profits, goodwill, use, data or other intangible losses, even if Loqta has been advised of the possibility of such damages, arising out of or in connection with:
25.2 In any event, and subject to Clause 11.3, the total aggregate liability of Loqta for any claim arising out of or in connection with this Agreement or the Services, whether in contract, tort (including negligence), or otherwise, shall not exceed the total Subscription Fees actually paid by the User to Loqta for the subscription period in which the event giving rise to the claim occurred.
The User and Loqta are independent contractors. Nothing in this Agreement shall be construed to create any agency, partnership, joint venture, employment or franchise relationship. The User has no authority to bind Loqta or incur any obligation on its behalf.
27.1 Loqta is entitled to collect, store and use the User's Personal Information for the purposes of operating, improving and marketing the Services, conducting research and analysis, and any other purposes reasonably connected to the operation of the Platform, in accordance with its Privacy Policy and Applicable Law.
27.2 Loqta may share certain aggregated and anonymized statistics about Users, sales patterns and Platform usage with reputable third parties, provided that such information does not identify any individual User.
27.3 Loqta may share Personal Information with trusted merchants, partners and service providers (including loyalty program providers and marketing service providers) that work with Loqta, but only to the extent necessary to perform their services and subject to appropriate confidentiality and data protection obligations.
27.4 Loqta may disclose Personal Information where required by law, court order, regulatory authority or where necessary:
29.1 By providing any Personal Information to Loqta, including from outside the UAE, the User acknowledges and agrees that such data may be collected, stored and processed in the UAE and, where lawfully permitted, in other jurisdictions, for the purposes described in this Agreement and in the Privacy Policy.
29.2 Loqta shall ensure that any cross-border transfer of Personal Data is carried out in accordance with Applicable Law, including the UAE Personal Data Protection Law, and with adequate safeguards for the protection of Personal Data.
30.1 Neither Loqta nor the User shall be liable for any delay or failure in performance of their obligations (other than payment obligations) under this Agreement due to events beyond their reasonable control, including but not limited to acts of God, natural disasters, war, acts of terrorism, governmental restrictions, strikes, lockouts, power failures, telecommunications failures or major technical disruptions.
30.2 The affected Party shall notify the other Party in writing as soon as reasonably practicable, specifying the nature of the force majeure event and the anticipated duration of its impact.
31.1 This Agreement, together with the Privacy Policy and any specific service-level terms published on the Platform, constitutes the entire agreement between the User and Loqta and supersedes all prior agreements, representations and communications, whether oral or written, relating to the subject matter hereof.
31.2 Loqta shall maintain an updated and current version of this Agreement and the Privacy Policy on the Platform. The User shall be responsible for reviewing such documents regularly while continuing to use the Services.
31.3 If the User wishes to unsubscribe from Loqta's marketing emails, the User may do so by following the unsubscribe link provided at the bottom of any email received from Loqta.
By registering an Account on the Loqta Platform and/or by continuing to use the Services, the User is deemed to have read, understood and accepted the terms and conditions of this Agreement.